Privacy Policy

We may collect the following information when you use our website, request a Proforma Invoice, place an order, request a custom quote, or contact us:

• Full name
• Email address
• Phone number
• Delivery or installation address
• Project or site information
• Product selections and order details
• Payment confirmation information (such as bank transfer references)
• Any information you voluntarily provide through forms, email, WhatsApp, or other communication channels

We do not collect or store your internet banking password, card PIN, or other sensitive banking credentials.

We use your information to:

• Generate and send Proforma Invoices
• Process and manage orders
• Arrange delivery and installation
• Provide customer support
• Respond to inquiries and custom quote requests
• Communicate about production status, lead times, and order updates
• Improve our products, services, and website experience
• Maintain internal business records and comply with applicable legal obligations

We do not sell your personal information.

Your information may be shared only where reasonably necessary with:

• Delivery and logistics partners
• Installation personnel or contractors working on your project
• Payment or accounting service providers
• Website hosting and technology service providers
• Government or regulatory authorities where disclosure is required by law

All such sharing is limited to information necessary for the relevant service.

Payments for Summit Furniture and Summit Designs orders are made by bank transfer to the account details provided on the Proforma Invoice.

We may retain payment confirmation details, transaction references, and related accounting records for reconciliation, auditing, and customer support purposes.

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember user preferences
• Analyse website traffic and performance
• Improve user experience

You can control or disable cookies through your browser settings, although some parts of the website may not function properly if cookies are disabled.

We retain personal information only for as long as reasonably necessary for:

• Order processing and fulfilment
• Customer support and warranty-related matters
• Accounting and tax record requirements
• Internal business and legal purposes

When information is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

These measures may include secure website connections (HTTPS), restricted access to customer information, password protection, and the use of reputable hosting and email service providers.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of information where retention is no longer necessary
• Object to certain processing activities
• Withdraw consent where processing is based on consent

Requests may be made using the contact details below.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites, and we encourage you to review their privacy policies separately.

Our website and services are intended for business and adult customers. We do not knowingly collect personal information from children without appropriate authorisation.

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. The updated version will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Summit Novatrust Limited
Email: [info@summitnovatrustltd.com]

By using our website or submitting your information through our forms, you acknowledge that you have read and understood this Privacy Policy.